Privacy Policy

We collect information you provide directly, such as your name, email, phone number, and address when you create an account, list a product, or make a purchase. We also collect transaction details and any information you share through messages on our platform.

Your information is used to operate, maintain, and improve our services. This includes processing transactions, facilitating communication between users, personalizing your experience, providing customer support, and sending important service-related notices.

We do not sell your personal information. We may share only the information needed to operate the marketplace with service providers such as hosting, file storage, communications, analytics, payment processing when enabled, and delivery coordination. Buyers and sellers also receive the contact, order, and delivery details necessary to complete a transaction.

We use reasonable technical and organisational safeguards to protect personal information. Direct bank transfers take place outside HUBB24 and we do not receive users' banking passwords, PINs, or one-time passcodes. Transfer references and uploaded receipts may be stored to support order verification and disputes. No internet service can guarantee absolute security.

You have the right to access, update, or delete your personal information through your profile settings. You can also unsubscribe from marketing communications at any time.